Beauty & Fragrance Advisor (Internship)

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories, watches, jewellery, fragrance and beauty. Privately held and family-run, the Maison maintains exacting standards of craftsmanship, creativity and client service across its global boutiques and beauty counters.

Role & Responsibilities

• Deliver exemplary client service in a boutique environment: welcome clients, conduct consultations, provide personalised product recommendations and ensure a refined retail experience.
• Support sales activity by conducting product demonstrations, sampling and fragrance introductions to drive conversion and average transaction value.
• Maintain merchandising and visual standards according to brand guidelines, including product presentation, signage and seasonal displays.
• Manage stock and back-office tasks: receive and replenish deliveries, process POS transactions, assist with inventory control and housekeeping duties.
• Participate in training sessions and product education to deepen knowledge of fragrance and cosmetics ranges and brand heritage.
• Assist with boutique events, client outreach initiatives and the preparation of client dossiers or follow-up communications as requested by the management team.

Qualifications

• Currently enrolled in or recently graduated from a programme in business, luxury retail, cosmetics, fashion or a related discipline.
• Strong interest in luxury beauty and fragrance with a desire to develop expertise in product knowledge and clienteling.
• Excellent interpersonal and communication skills; confident in one-to-one client interactions and consultations.
• High standards of personal presentation, attention to detail and the ability to uphold Chanel’s service and visual merchandising codes.
• Availability for a three-month internship beginning July 2025 and flexibility to work retail hours including weekends and evenings.
• Fluent French is strongly preferred; proficiency in English is an asset.

Skills

Experience

No extensive prior experience required; previous exposure to retail, customer service, or beauty counters is advantageous but not mandatory. The internship is designed for candidates seeking practical, client-facing experience within a luxury beauty environment.

Education

Enrolment in or recent completion of a post-secondary programme (e.g., Bachelor, BTS, DUT) in business, luxury retail, cosmetics, fashion or a related field.

Culture

Chanel’s workplace culture emphasises craftsmanship, refinement and the transmission of brand heritage. Employees are expected to uphold high standards of client service and presentation while benefiting from a structured environment that prioritises product knowledge, mentorship and continuous learning.