Beauty Advisor

Overview

Chanel is a leading global luxury house renowned for haute couture, ready-to-wear, accessories, beauty and fragrance. As part of an independent luxury maison with a distinguished heritage, Chanel upholds rigorous standards of craftsmanship, service and brand stewardship across its boutiques and beauty counters worldwide.

Role & Responsibilities

• Deliver personalised client consultations to assess skin concerns and beauty needs, recommending appropriate skincare, fragrance and makeup solutions.
• Provide professional makeup application and product demonstrations to educate clients and drive trial conversion.
• Achieve individual and boutique sales targets through proactive clienteling, follow-up and appointment management.
• Build and maintain an active client book using CRM or clienteling tools, recording preferences and purchase history to support repeat business.
• Maintain merchandising and visual presentation to Chanel standards, ensuring counters and displays are immaculate and fully stocked.
• Support product launches, in-store events and promotional activities, collaborating with boutique management and regional teams.
• Process transactions, manage stock replenishment and participate in inventory controls and shrinkage prevention.
• Uphold brand standards for customer experience, confidentiality and luxury retail etiquette at all times.

Qualifications

• Valid work authorization to be employed in Singapore.
• High school diploma or equivalent; vocational or beauty/cosmetology certification preferred.
• Strong interpersonal and consultative selling skills with a client-focused mindset.
• Excellent grooming, presentation and communication skills; ability to represent a luxury brand with professionalism.
• Flexibility to work retail hours, including weekends and public holidays.
• Fluency in English; additional regional languages (e.g., Mandarin) advantageous.

Skills

Experience

Typically 1–2 years of retail or beauty counter experience is preferred, ideally within a luxury cosmetics or prestige beauty environment. Demonstrated success in meeting sales targets and building repeat clientele is expected.

Education

High school diploma or equivalent; formal training or certification in beauty, makeup artistry or cosmetology is preferred.

Culture

Chanel fosters a culture of refinement, discretion and excellence, where rigorous training and attention to detail underpin client service. Employees operate within a structured luxury retail environment that values brand heritage, craftsmanship and the delivery of highly personalised customer experiences.