Beauty Advisor

Location SepangSelangorMalaysia
Type Other
Seniority Entry-Level
Posted Mar 16, 2026
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Chanel seeks a Beauty Advisor in Sepang, Malaysia — deliver expert skincare and makeup consultations, build client relationships and drive boutique sales.

Overview

Chanel is an independent French maison renowned worldwide for haute couture, leather goods, fragrances and prestige beauty. As an employer, the brand is defined by meticulous craftsmanship, rigorous standards of client service and an emphasis on heritage; retail teams are expected to deliver refined, highly personalized experiences that reflect Chanel’s luxury identity.

Role & Responsibilities

  • Deliver personalised skincare and makeup consultations and in-boutique treatments aligned with Chanel’s product protocols and brand standards.
  • Build and maintain a high-value client portfolio through proactive clienteling, follow-up, and appointment management to drive repeat business.
  • Achieve and exceed individual and boutique sales targets while maximising basket value through cross-selling and product knowledge.
  • Maintain flawless visual merchandising and product presentation to Chanel standards; ensure stock rotation and inventory accuracy.
  • Operate point-of-sale systems and CRM tools to record client interactions, sales and preferences while respecting data privacy policies.
  • Uphold hygiene, sanitation and safety procedures for all beauty services and product demonstrations.

Qualifications

  • Proven retail experience in prestige cosmetics or skincare (typically 1–2 years preferred).
  • Professional training or certification in cosmetology, makeup artistry or skincare is desirable.
  • Demonstrable track record of building client relationships and meeting sales objectives in a luxury environment.
  • Impeccable professional presentation, strong interpersonal skills and a service-oriented demeanour.
  • Flexibility to work retail hours including evenings, weekends and peak seasonal periods.

Skills

Makeup application and colour matching Skincare consultation and regimen recommendation Clienteling and appointment management Retail POS operation CRM usage for client profiling Visual merchandising and product presentation

Experience

Minimum 1–2 years of direct experience in luxury beauty retail, cosmetics sales or as a professional makeup/skincare consultant, with demonstrable achievement against sales targets.

Education

Secondary education; professional certification in cosmetology, makeup artistry or skincare preferred.

Culture

Chanel retail culture is exacting and client-centric, blending a strong respect for heritage with contemporary luxury service. Team members are expected to embody discretion, refinement and deep product expertise while contributing to a collegial, high-performance boutique environment.