Beauty Advisor

Overview

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As an employer, Chanel emphasizes artisanal quality, exacting brand standards and bespoke client service across an international retail network.

Role & Responsibilities

• Deliver personalised in-store consultations and product demonstrations across skincare, makeup and fragrance to high-net-worth and local clientele.
• Achieve and exceed sales targets through expert product recommendation, clienteling and follow-up.
• Conduct skin analyses and bespoke beauty regimens, performing professional make-up applications and mini treatments where appropriate.
• Maintain immaculate visual merchandising and presentation in accordance with Chanel brand guidelines.
• Manage stock levels, complete merchandising replenishment and ensure accurate point-of-sale transactions.
• Build and maintain a client database; schedule appointments and proactively re-engage clients to drive repeat business.
• Participate in in-store events, product launches and brand training sessions to elevate client experience.
• Uphold hygiene, safety and compliance standards for all beauty services and product handling.

Qualifications

• Professional diploma or certification in cosmetology, aesthetics or a related field preferred.
• Demonstrable experience in luxury cosmetics retail, ideally 1–3 years with a premium or designer beauty brand.
• Polished presentation and exceptional interpersonal skills tailored to a luxury clientele.
• Strong commercial acumen with a proven ability to meet or exceed sales targets.
• Flexible availability including weekends and peak retail periods.
• Excellent command of the local language and confident conversational English; additional languages an asset.

Skills

Experience

Preferably 1–3 years of direct retail or counter experience in cosmetics or beauty services, with exposure to luxury-brand selling and client advisory.

Education

Certificate or diploma in cosmetology, aesthetics, makeup artistry or equivalent vocational training preferred.

Culture

Chanel cultivates a refined, client-first retail culture where craftsmanship and discretion are paramount. Teams operate within a highly curated environment that invests in product and service training to preserve the brand’s heritage and elevated customer experience.