Beauty Advisor

Overview

Chanel is an independent global maison renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty lines. As an employer, Chanel emphasizes impeccable craftsmanship, elevated client service and rigorous product expertise, offering employees luxury retail training and exposure to an internationally prestigious brand.

Role & Responsibilities

• Deliver personalised, consultative beauty and skincare services to a discerning clientele, including makeup application and tailored product recommendations.
• Build and maintain a high-value client portfolio through proactive clienteling, follow-ups, and in-store or appointment-based consultations.
• Achieve and surpass individual and store sales KPIs and targets, driving average transaction value and conversion.
• Maintain expert product knowledge across cosmetics, skincare and fragrance; communicate product benefits and regimen recommendations with authority.
• Execute visual merchandising standards, ensure product presentation and boutique ambience reflect Chanel’s brand aesthetics.
• Operate point-of-sale systems, process transactions accurately and assist with stock replenishment and inventory control.
• Participate in store events, product launches and collaborative initiatives with the sales and management teams to maximise client acquisition.

Qualifications

• Proven ability to deliver exceptional client service in a luxury retail or prestige beauty environment.
• Professional presentation and polished interpersonal skills suited to high-net-worth clientele.
• Practical experience in makeup application and skincare consultation; cosmetology or beauty certification preferred.
• Availability to work retail hours, including evenings, weekends and holidays as required.
• Right to work in Mexico and familiarity with local regulatory requirements for cosmetic services.

Skills

Experience

Typically 1–3 years of experience in luxury beauty retail, high-end cosmetics counter or professional makeup/skincare services, demonstrating consistent sales performance and client relationship development.

Education

High school diploma or equivalent; vocational training or certification in cosmetology, esthetics or makeup artistry preferred.

Culture

Chanel cultivates a discreet, mastery-driven workplace where attention to detail and client experience are paramount. Employees work within a refined retail environment that values product expertise, continuous training and a commitment to the maison’s aesthetic standards.