Beauty Advisor / Make-up Artist

Overview

Chanel is an independent global luxury house renowned for its haute couture, ready‑to‑wear, accessories, fine jewellery, watches and beauty lines. The brand is distinguished by its heritage-led craftsmanship, exacting standards and dedication to creative excellence, offering employees opportunities to represent a flagship name in luxury retail and cosmetics.

Role & Responsibilities

• Deliver bespoke make‑up services and skin consultations in accordance with Chanel’s product and service standards, ensuring each client receives a personalised beauty experience.
• Drive boutique sales through expert product recommendation, clienteling and proactive follow‑up to cultivate long‑term relationships and repeat business.
• Maintain up‑to‑date, in‑depth knowledge of Chanel cosmetics, fragrances and skincare lines and translate product expertise into persuasive selling narratives.
• Execute visual merchandising and display standards to reflect brand identity and optimise product presentation and conversion.
• Operate the point‑of‑sale system, manage stock replenishment and assist with inventory control to ensure boutique readiness.
• Participate in training, make‑up masterclasses and team meetings; uphold hygiene, sanitation and luxury service protocols at all times.

Qualifications

• Professional make‑up artistry certification or vocational qualification in cosmetology, aesthetics or a related discipline preferred.
• Professional presentation and a demonstrable aptitude for luxury client service and consultative selling.
• Flexibility to work retail hours, including evenings, weekends and public holidays, and to travel occasionally for training if required.
• Valid right to work in Poland and ability to comply with local regulatory requirements for cosmetics services.

Skills

Experience

Typically 1–2 years’ experience in luxury cosmetics retail or as a professional make‑up artist, with a track record of achieving sales targets and delivering high‑touch client experiences.

Education

Vocational diploma or professional certification in make‑up artistry, cosmetology, aesthetics or equivalent practical training preferred.

Culture

Chanel fosters a disciplined, creative workplace that prizes impeccable service and brand custodianship. Employees operate within a collaborative retail environment where technical excellence, continuous training and attention to detail are highly valued.