Beauty Advisor
Chanel in Macao SAR seeks a Beauty Advisor in Macao SAR to deliver personalised consultations and drive luxury cosmetics sales.
Overview
Chanel is an independently owned French luxury house renowned for haute couture, ready-to-wear, accessories, fragrances and cosmetics. As an employer, Chanel operates a global network of boutiques and counters, emphasizing craftsmanship, creativity and elevated client service; it invests in retail training and expects uncompromising standards of brand presentation.
Role & Responsibilities
- Deliver personalized skincare and makeup consultations, tailoring recommendations to individual client needs and preferences.
- Perform in-boutique product demonstrations and makeup applications to showcase product benefits and drive conversion.
- Build and maintain client relationships through proactive clienteling, follow-ups and CRM record-keeping to nurture repeat business.
- Achieve and exceed sales targets and KPIs through expert advice, effective upselling and cross-selling of fragrance, cosmetics and skincare ranges.
- Maintain boutique presentation and merchandising standards, manage stock replenishment and ensure accurate POS transactions.
- Adhere to hygiene, sanitation and product safety protocols; participate in product launches, training sessions and retail initiatives.
Qualifications
- Proven experience in retail cosmetics or luxury beauty sales; demonstrable record of meeting sales targets.
- Vocational qualification or certification in cosmetology, makeup artistry or beauty therapy preferred.
- Professional grooming, polished interpersonal manner and the ability to represent a premium luxury brand.
- Legal right to work in the Macao SAR and flexibility to work retail hours, including weekends and public holidays.
Skills
Experience
Typically 1–3 years in cosmetics retail or a luxury beauty environment with measurable sales performance and client development experience.
Education
High school diploma or equivalent; professional certification in cosmetology, makeup artistry or beauty therapy preferred.
Culture
Chanel cultivates an environment of refinement and exacting standards where creativity and craftsmanship are prized. The retail culture emphasizes bespoke client service, continuous product education and collaborative teamwork across boutiques and regional teams.