Beauty Advisor

Overview

Chanel is a globally recognised luxury fashion and beauty house known for its heritage, uncompromising craftsmanship and refined aesthetic. As an employer, Chanel emphasises elevated client service, product excellence and rigorous training for frontline staff. The brand prizes discretion, professionalism and an intimate knowledge of its couture and beauty universes.

Role & Responsibilities

• Deliver personalised client consultations and bespoke product recommendations across makeup, skincare and fragrance, aligned with Chanel’s brand standards.
• Achieve and exceed individual and store sales targets through proactive client acquisition, retention and clienteling activities (appointments, follow-ups, VIP care).
• Execute in-store merchandising, visual standards and product presentation to maintain an immaculate, brand-compliant environment.
• Perform professional makeup applications, skin analyses and product demonstrations during consultations and events.
• Manage stock levels, replenishment and basic loss-prevention procedures; ensure accurate point-of-sale transactions and reporting.
• Support store marketing initiatives and brand events, including product launches and private client appointments.
• Participate in mandatory brand training to maintain up-to-date product knowledge and service techniques.

Qualifications

• Minimum secondary education; vocational certification in cosmetology, aesthetics or makeup artistry preferred.
• 1–3 years’ retail experience in luxury cosmetics, premium skincare or high-end fashion retail, with demonstrable sales results.
• Excellent interpersonal skills with a polished, client-focused demeanour and strong communication abilities.
• Proven ability to build and maintain long-term client relationships and a track record of meeting sales targets.
• Flexibility to work retail hours including weekends and evenings; willingness to travel locally for client appointments or events.

Skills

Experience

Typically 1–3 years of direct experience in luxury beauty or premium retail environments, demonstrating consistent sales performance and excellence in client service. Experience with high-end or heritage beauty brands is preferred.

Education

High school diploma or equivalent; vocational training or certification in cosmetology, aesthetics or professional makeup artistry preferred.

Culture

Chanel cultivates a highly polished, service-driven culture rooted in craftsmanship and brand heritage. The workplace emphasises professional development, exacting presentation standards and attentive client relationships, with a focus on mentorship and continual product training.