Beauty Advisor

Overview

Chanel is an independent, family-owned haute couture and luxury goods house renowned for its fashion, accessories, fragrances and beauty lines. As a global retail employer, the brand emphasizes craftsmanship, clienteling and an elevated customer experience, offering structured training and career pathways within its international boutique network.

Role & Responsibilities

• Deliver personalized client consultations and product recommendations across makeup, skincare and fragrance categories in an airport retail environment.
• Perform product demonstrations and makeup applications, ensuring hygiene and brand technique standards are met.
• Achieve individual and store sales targets through proactive clienteling and up‑selling while maintaining accurate sales and client records.
• Maintain visual merchandising and product presentation to Chanel retail standards, including stock replenishment and inventory controls.
• Operate point‑of‑sale systems, process transactions and handle cash/card procedures with accuracy and discretion.
• Comply with airport security procedures, local regulations and Chanel’s loss‑prevention and safety policies.

Qualifications

• Eligible to work in Hong Kong and able to obtain required airport security clearances.
• Excellent communication and interpersonal skills with a polished, client‑centric demeanour.
• Flexible availability including weekends, public holidays and shift patterns typical of airport retail.
• Impeccable personal presentation consistent with a luxury brand image.

Skills

Experience

Previous retail sales experience in beauty, cosmetics or luxury goods is preferred; airport retail experience is an advantage. Demonstrable track record of meeting sales targets and delivering high‑touch customer service is valued.

Education

High school diploma or equivalent; vocational training in beauty or cosmetology preferred but not required.

Culture

Chanel fosters a culture of refinement and professional excellence, where attention to detail and client relationships are paramount. Retail teams operate within a disciplined, training‑led environment that values craftsmanship, brand heritage and personal development.