Beauty Advisor (Alternance)

Overview

Chanel is an iconic Parisian house renowned for luxury fashion, accessories, fragrance and beauty. As a privately held leader in haute couture and cosmetics, Chanel emphasizes exceptional craftsmanship, refined client experiences and rigorous brand standards. The organisation invests in talent development, offering structured in‑store training and career progression within a global luxury network.

Role & Responsibilities

• Deliver personalised client consultations and product recommendations across fragrance, skincare and colour cosmetics to cultivate loyalty and sales.
• Perform make‑up and skincare demonstrations, offer application services and conduct skin assessments in accordance with Chanel protocols.
• Contribute to sales targets through consultative selling, clienteling and active promotion of brand launches and seasonal initiatives.
• Maintain boutique presentation to Chanel standards: merchandising, visual display, sample management and stock replenishment.
• Operate the point‑of‑sale system, process transactions and manage basic administrative tasks related to client files and sales reporting.
• Participate in in‑store training, product briefings and team meetings; apply brand training to daily client interactions.
• Support boutique events, product launches and VIP client appointments as required, ensuring discretion and high service levels.
• Adhere to hygiene, safety and corporate compliance procedures while representing the brand with professionalism.

Qualifications

• Currently enrolled in a recognised vocational programme or apprenticeship track in cosmetics, beauty, retail or sales (alternance/apprenticeship).
• Strong interpersonal skills with a client‑focused, service‑oriented demeanour and professional presentation.
• Commercial awareness and motivation to achieve measurable sales objectives within a luxury retail environment.
• Organisational aptitude, attention to detail and the ability to work shifts typical of flagship boutiques (including weekends).
• Eagerness to learn, receptive to coaching and able to apply brand protocols consistently.

Skills

Experience

No prior professional experience is strictly required; previous retail or beauty experience is advantageous. This role is designed as an apprenticeship/alternance position for candidates undertaking vocational training and seeking practical, in‑store learning.

Education

Enrolled in a vocational qualification (e.g., CAP, BTS or equivalent) in cosmetology, beauty therapy, retail or sales as part of an alternance/apprenticeship programme.

Culture

Chanel fosters a culture of exacting standards, refinement and mentorship, where attention to detail and discretion are paramount. The brand combines traditional craftsmanship with contemporary retail excellence, offering apprentices hands‑on training in client relations and product expertise within a high‑performance, collaborative environment.