Associate, People Operations and Transformation

Location PiscatawayNew JerseyUSA
Type Other
Seniority Mid-Level
Posted Mar 16, 2026
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Chanel is hiring an Associate, People Operations and Transformation in Piscataway, NJ — support HR operations and transformation initiatives.

Overview

Chanel is a privately held global luxury maison renowned for its heritage in haute couture, leather goods, and beauty. As an employer, the brand combines artisanal craftsmanship with international retail and corporate operations, offering roles that demand exacting standards, discretion, and a commitment to preserving the ethos of a high-end fashion house.

Role & Responsibilities

  • Support end-to-end people operations processes across the employee lifecycle, including onboarding, offboarding, HR data maintenance and employee records management.
  • Coordinate and execute transformation initiatives that improve HR processes, governance and service delivery in partnership with HR business partners and cross-functional stakeholders.
  • Maintain and reconcile HR data, produce regular and ad hoc reports and dashboards to inform decision-making and measure program impact.
  • Act as project coordinator for change-management activities: scheduling, communication materials, training logistics and stakeholder engagement.
  • Ensure compliance with internal policies and applicable employment regulations; escalate complex employee relations matters to senior HR colleagues.
  • Contribute to process documentation, SOPs and continuous-improvement efforts to standardize people operations across geographies.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration or a related discipline preferred.
  • 2+ years of progressive experience in HR operations, people services or HR transformation projects; experience within luxury retail or consumer goods is advantageous.
  • Demonstrable experience coordinating cross-functional projects and implementing process improvements.
  • Strong discretion and ability to handle confidential information with professionalism.
  • Relevant certifications (e.g., SHRM, PHR) are a plus but not required.

Skills

HR operations and employee lifecycle management Change management and transformation project coordination HR data analysis and reporting Advanced Microsoft Excel and PowerPoint Stakeholder management and cross-functional collaboration Excellent written and verbal communication Attention to detail and process documentation Knowledge of employment law and HR compliance

Experience

At least two years of hands-on experience in HR operations or people programs, with demonstrated involvement in transformation or process-improvement initiatives. Preferably experienced within a complex, multi-site environment such as retail, fashion or consumer goods.

Education

Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology or a related field preferred.

Culture

The workplace reflects Chanel’s commitment to excellence, craftsmanship and creativity, blending rigorous operational standards with a refined aesthetic. Teams operate in a collaborative, fast-paced environment where discretion, professionalism and a client-focused mindset are prized. Talent development and internal mobility are encouraged within a global luxury context.