Assistant Store Manager (Apprenticeship)

Overview

Chanel is an independent French luxury house renowned for its fashion, leather goods and accessories. As an employer, Chanel is known for its rigorous standards of craftsmanship, client-focused retail operations and global network of boutiques that offer structured training and career pathways in luxury retail.

Role & Responsibilities

• Support the boutique manager in daily store operations and sales performance at the CDG airport fashion boutique.
• Coach and motivate sales advisors to deliver exceptional client service and achieve individual and store KPIs.
• Drive clienteling activities, develop customer relationships and coordinate VIP service protocols appropriate for an international airport environment.
• Assist with visual merchandising execution to maintain brand presentation and seasonal campaigns.
• Manage stock control, inventory reconciliation and timely replenishment with strict attention to shrinkage prevention.
• Participate in staff scheduling, on-boarding of new hires and delivery of in-store training modules.
• Ensure compliance with company procedures, cash handling rules and airport security/regulatory requirements.
• Complete administrative tasks including sales reporting, incident logging and coordination with corporate support functions.

Qualifications

• Candidate must be eligible for alternance/apprenticeship (enrolled in an accredited vocational or higher-education program).
• Strong interpersonal skills with a polished, client-centric manner suitable for luxury retail.
• Demonstrated ability to work flexible hours including weekends and public holidays.
• High level of professionalism, discretion and ability to work in a high-traffic international airport setting.
• Previous retail or luxury boutique experience is an advantage but not mandatory for apprenticeship candidates.

Skills

Experience

Open to candidates enrolled in an alternance/apprenticeship program; prior retail or luxury sales experience is advantageous. Demonstrable customer-facing experience or a previous internship in retail will be considered positively.

Education

Enrolled in a recognized vocational or higher-education program in business, retail/merchandising, marketing, hospitality or luxury management (BTS, Bachelor or equivalent).

Culture

Chanel cultivates a culture of excellence, discretion and attention to detail, with strong emphasis on client service and product knowledge. The workplace rewards professionalism and offers structured training opportunities within a global network of boutiques.