Assistant Sales Manager (Work‑Study)

Overview

Chanel is an independent global luxury house renowned for haute couture, ready‑to‑wear, accessories, fragrance and beauty. As an employer, Chanel emphasizes craftsmanship, elevated client service and discreet sophistication across boutiques and corporate functions, offering rigorous on‑the‑job training and career paths within a heritage luxury environment.

Role & Responsibilities

• Support the Store Manager in achieving commercial targets and daily boutique KPIs, with particular attention to sales conversion and average transaction value.
• Deliver and model exemplary luxury client service and clienteling for a highly international, transit clientele at Roissy CDG.
• Coach, motivate and supervise sales advisors on the floor; participate in recruitment, onboarding and practical training for new hires.
• Ensure boutique operational excellence: opening/closing routines, cash handling, point‑of‑sale accuracy and inventory control.
• Maintain visual merchandising standards and assist in implementing seasonal floor moves and product launches.
• Manage shift planning and cover; handle customer complaints and escalations with discretion and brand alignment.
• Support stock management activities including replenishment, back‑office organization and loss prevention procedures.

Qualifications

• Enrolled in a recognized work‑study (alternance) program in Business, Retail Management, Luxury Brand Management or equivalent.
• Strong customer‑service orientation with a professional presentation appropriate to a luxury retail environment.
• Availability for retail hours including weekends, public holidays and flexible shifts typical of airport boutique operations.
• Capacity to work in a bilingual or multilingual setting (preferred) and to interact with an international clientele.

Skills

Experience

Previous customer‑facing or retail experience is preferred but not mandatory for candidates currently enrolled in a work‑study program; demonstrable exposure to luxury or premium retail environments is an advantage.

Education

Currently enrolled in a Bachelor's or Master's level programme in Business, Retail Management, Luxury Brand Management or a related discipline (alternance/work‑study).

Culture

Chanel cultivates an atmosphere of refinement, attention to detail and respect for heritage craftsmanship. The boutique environment prioritizes personalized client relationships, continuous learning and high standards of discretion and professionalism.