Assistant Sales Manager (Work-Study)

Posted Mar 16, 2026

Chanel — Assistant Sales Manager (Work‑Study) in Paris. Alternance opportunity in fashion boutiques starting September 2026.

Overview

Chanel is a leading French maison of haute couture, ready-to-wear, accessories and beauty, renowned for artisanal craftsmanship, creative direction and enduring brand heritage. As an employer, Chanel operates a global network of boutiques and retail operations, investing in rigorous training, talent development and a high-touch client experience consistent with luxury retail standards.

Role & Responsibilities

Support the boutique management team in day-to-day commercial operations and sales performance across Paris fashion boutiques.
Assist with coaching and onboarding of sales advisors, driving clienteling standards and service excellence.
Contribute to achievement and monitoring of sales KPIs, client acquisition and retention activities.
Coordinate with visual merchandising and inventory teams to ensure effective product presentation and stock availability.
Deliver exceptional customer service through personalised client interactions, appointment management and after‑sales follow-up.
Participate in administrative tasks related to store reporting, rostering and operational compliance as part of the work‑study curriculum.

Qualifications

Enrollment in an accredited business, retail management, luxury management or equivalent work‑study program (BTS, Bachelor, Master) commencing September 2026.
Strong commercial sensibility with an aptitude for selling and client relationship development.
Excellent interpersonal and communication skills; capacity to coach and motivate a frontline team.
High level of organisation, attention to detail and reliability in a fast‑paced boutique environment.
Right to work in France for the duration of the alternance contract.

Skills

Clienteling and personalised service delivery Team coaching and frontline leadership Visual merchandising principles Sales KPI monitoring and commercial reporting Inventory control and stock flow coordination Customer relationship management and appointment handling

Experience

Entry-level role suited to candidates with some prior customer-facing or retail experience; previous experience in luxury retail or boutique environments is advantageous but not mandatory.

Education

Currently enrolled in a relevant higher-education program (BTS, Bachelor, or Master) in business, retail or luxury management and seeking an alternance (work-study) placement starting September 2026.

Culture

Chanel fosters a disciplined, craftsmanship-led culture where meticulous attention to detail and client discretion are paramount. The workplace emphasises professional development, mentorship and a commitment to delivering a refined, personalised customer experience across its boutiques.