Assistant Product Training Project Manager (Alternance)

Overview

Chanel is a leading independent maison in luxury fashion, renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty. The house emphasizes artisanal craftsmanship, product excellence and discreet innovation, offering a workplace that blends creative rigor with commercial acumen.

Role & Responsibilities

• Support the Product Training Project Manager in the design, development and delivery of product expertise programmes for the fashion division.
• Draft and update training content and educational materials (presentations, product guides, trainer notes, e-learning scripts).
• Coordinate logistics for workshops, in-store sessions and external trainings, including scheduling, venue set-up and participant communication.
• Liaise with product, merchandising, retail operations and HR to gather technical information and align curriculum with commercial priorities.
• Contribute to learner assessment activities, feedback collection and the preparation of training reports and KPI dashboards.
• Maintain and enrich the product knowledge repository and ensure training resources are version-controlled and accessible to stakeholders.

Qualifications

• Currently enrolled in a recognised Bachelor's or Master's programme (e.g., Fashion Business, Marketing, HR, Learning & Development or equivalent) with an alternance/work-study option.
• Strong organisational aptitude with experience managing multiple concurrent tasks and timelines.
• Excellent written and verbal communication skills, with the ability to translate technical product details into clear learning materials.
• Proactive, service-oriented demeanour and aptitude for cross‑functional collaboration with retail and product teams.

Skills

Experience

Previous internship or work experience in retail training, learning & development, merchandising or a fashion-related operations environment is advantageous; experience producing training materials or coordinating learning programmes is preferred.

Education

Enrolled in a Bachelor's or Master's degree programme with an alternance (work-study) arrangement in a relevant discipline.

Culture

Chanel cultivates a culture of meticulous craftsmanship, refinement and discretion, where product knowledge and client experience are paramount. The working environment favours collaborative problem-solving, continuous learning and high standards of execution across product and retail teams.