Assistant Operations Manager (Work‑Study)
Chanel Paris seeks an Assistant Operations Manager (Work‑Study) for its Fashion boutique — alternance starting September 2026 in Paris.
Overview
Chanel is an independent global luxury maison renowned for haute couture, ready‑to‑wear, leather goods, accessories and fragrance. As an employer, Chanel combines exacting craftsmanship and creative innovation with a rigorous service orientation, offering structured development paths including in‑house training and apprenticeship programmes.
Role & Responsibilities
- Support daily boutique operations to ensure service excellence and compliance with Chanel operational standards.
- Assist the Operations Manager with stock management: reception of deliveries, put‑away, stock reconciliations and cycle counts.
- Coordinate logistics with headquarters and external partners to streamline inbound/outbound flows and resolve discrepancies.
- Contribute to merchandising and visual standards implementation, including stock rotation and replenishment on the salesfloor.
- Prepare operational and sales reports, analyse key performance indicators and provide actionable feedback to the store team.
- Handle administrative tasks such as invoices, paperwork for deliveries, and maintenance of operational records.
- Support team scheduling, induction of new hires and dissemination of procedural updates; step in to supervise the floor when required.
- Ensure adherence to loss‑prevention, health & safety and brand presentation procedures at all times.
Qualifications
- Enrolment in a recognised higher‑education programme in Business, Retail Management, Supply Chain, or a related discipline (alternance/work‑study track).
- Legal eligibility to undertake an alternance contract in France (work‑study/apprenticeship authorization).
- Availability to start in September 2026 and commit to the full alternance period as defined by the training agreement.
- Flexibility to work retail hours, including weekends and evenings, and to travel between boutiques if required.
- Strong organisational skills, attention to detail and a professional, client‑centric demeanour.
Skills
Experience
Previous retail or customer‑facing internship(s) or part‑time experience is preferred but not mandatory; demonstrable interest in luxury retail operations and practical exposure to stock or front‑of‑house activities will be advantageous.
Education
Currently enrolled in a Bachelor's or Master's programme in Business, Retail Management, Supply Chain, Hospitality or a related field (alternance/work‑study pathway required).
Culture
Chanel fosters a culture of meticulous craftsmanship, discretion and exceptional client service. The workplace values professional development through structured training and apprenticeships, encouraging collaborators to combine creative excellence with operational rigour in a collegial environment.