Assistant Manager — Store Operations (Intern)

Seniority Intern
Posted Mar 16, 2026

Chanel — Nice: Assistant Manager, Store Operations internship supporting boutique operations, stock and client service (internship).

Overview

Chanel is an iconic French luxury house renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As an employer, Chanel combines exacting craftsmanship and creative direction with rigorous retail standards and discreet, client-focused service; the brand is recognised for offering structured professional development within an environment that values heritage and innovation.

Role & Responsibilities

  • Support daily boutique operations to ensure seamless customer service and strict adherence to Chanel standards.
  • Assist with stock management: receiving, tagging, replenishment and cycle counts to maintain inventory accuracy.
  • Coordinate logistics between boutique and regional distribution for deliveries, returns and transfers.
  • Contribute to visual merchandising set-ups and seasonal floor moves under guidance from the store manager and VM team.
  • Help manage appointment schedules, client files and clienteling activities to support sales advisors.
  • Prepare operational and sales reports, consolidate data and present findings to the store management team.
  • Participate in team briefings and assist with training sessions to reinforce service protocols and compliance.
  • Ensure compliance with loss prevention, health & safety and brand presentation policies.

Qualifications

  • Currently enrolled in a tertiary programme in Business, Luxury Management, Fashion Retail or a related discipline.
  • Strong organisational skills with attention to detail and a methodical approach to inventory processes.
  • Professional demeanour, discretion and a client-service mindset appropriate to a luxury environment.
  • Good written and spoken communication skills; ability to liaise effectively with store teams and regional operations.
  • Availability for the full internship period and flexibility to work retail hours, including weekends.

Skills

Clienteling and high-touch customer service Stock control and basic inventory reconciliation Visual merchandising implementation Point-of-sale (POS) operations and retail workflow Microsoft Excel and general Microsoft Office proficiency Report preparation and data consolidation Fluent interpersonal skills and team collaboration

Experience

Previous retail or luxury internship experience is advantageous but not mandatory; candidates should demonstrate exposure to customer-facing roles or operational tasks through coursework, internships or part-time retail employment.

Education

Enrolled in a Bachelor's or Master's programme in Business, Luxury Management, Fashion, Retail or a closely related field.

Culture

The Chanel retail environment emphasises refined service, exacting standards and collective pride in craftsmanship. Teams operate with discretion, collaboration and a focus on personal development within a heritage-led, highly curated luxury ecosystem.