Assistant Manager, Boutique Operations (Internship)
Chanel — Paris: Internship for Assistant Manager, Boutique Operations. Support store operations, inventory and client service in a Chanel fashion boutique.
Overview
Chanel is an independent, globally recognised maison of haute couture, ready-to-wear, accessories, fragrance and beauty. Renowned for its craftsmanship, creative leadership and discreet service culture, Chanel combines artisanal savoir‑faire with rigorous commercial standards and a commitment to sustaining a distinctive luxury client experience.
Role & Responsibilities
- Support daily boutique operations including stock reception, inventory control, replenishment and stockroom organisation.
- Assist with point‑of‑sale processes and ensure accurate transaction and stock records.
- Collaborate with store management to monitor sales KPIs, prepare routine operational reports and participate in stock reconciliations.
- Contribute to visual merchandising set‑ups and maintain brand presentation standards on the sales floor.
- Support clienteling activities: manage client requests, prepare VIP shipments and coordinate appointments or fittings when required.
- Liaise with central teams (logistics, product teams, CRM) to expedite requests and resolve operational exceptions.
- Ensure compliance with loss‑prevention, health & safety and brand security procedures.
Qualifications
- Currently enrolled in a Bachelor’s or Master’s programme in Business, Luxury Management, Fashion, Retail Operations or a related discipline.
- Strong organisational aptitude with meticulous attention to detail and respect for brand protocols.
- Ability to prioritise tasks in a fast‑paced, client‑facing retail environment.
- Discretion and professionalism when handling confidential client information and luxury merchandise.
- Flexible availability to support boutique opening hours, including weekends and peak trading periods.
- Comfortable working in a team and taking initiative on operational projects.
Skills
Experience
Previous exposure to retail—ideally within luxury or premium fashion—is desirable; internships or part‑time roles demonstrating familiarity with store operations, stock handling and client service will be considered an asset.
Education
Enrolled in a university-level programme (Bachelor’s or Master’s) in Business, Fashion/Luxury Management, Retail or equivalent.
Culture
Chanel cultivates a culture of exacting standards, creative excellence and discretion. The workplace values craftsmanship, structured processes and collaborative team dynamics, with a strong emphasis on client service and professional development within luxury retail.