Assistant Logistics Manager

Overview

Chanel is an independently owned French maison renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. As a global luxury house, Chanel combines artisanal craftsmanship with rigorous operational standards and maintains a discreet, high-performance international organisation.

Role & Responsibilities

• Support the end-to-end logistics operations for Greater China, including inbound receiving, warehousing, inventory control, order fulfilment and outbound distribution to boutiques and wholesale partners.
• Manage daily warehouse activities and supervise logistics staff to ensure accuracy, safety and adherence to SOPs.
• Coordinate transportation and freight forwarding, including carrier selection, route optimisation and cost control.
• Oversee inventory reconciliation, cycle counts and shrinkage reduction initiatives; ensure stock integrity and timely reporting of variances.
• Liaise with customs brokers to ensure compliance with import/export regulations, duties and documentation for cross-border shipments.
• Drive KPI monitoring and continuous improvement projects to raise service levels, on-time delivery and cost-efficiency.
• Collaborate with merchandising, retail, e‑commerce and finance to align stock allocation, launch logistics and seasonal replenishment plans.
• Implement and maintain WMS/ERP processes, support systems rollouts and provide operational feedback to IT and external vendors.

Qualifications

• Proven leadership with ability to coach and manage a small operations team in a fast-paced environment.
• Strong analytical ability and numerical accuracy for inventory and cost control.
• Excellent stakeholder management and cross-functional communication skills.
• Robust knowledge of import/export procedures and customs compliance.
• Fluency in Mandarin Chinese and professional working proficiency in English.

Skills

Experience

Minimum 5 years of progressive experience in logistics, warehouse or supply chain operations, including at least 2 years in fashion, retail or luxury goods distribution; experience managing teams and third‑party logistics providers.

Education

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field, or equivalent professional experience.

Culture

Chanel fosters a culture that values craftsmanship, discretion and excellence across all functions. The workplace rewards operational rigor, cross-disciplinary collaboration and a commitment to preserving brand integrity while delivering logistical precision.