Assistant — International Retail Operations Projects (Alternance)

Overview

Chanel is an iconic French luxury house renowned for haute couture, ready-to-wear, accessories, fine jewelry, watches and beauty. As an employer, Chanel is distinguished by a commitment to artisanal craftsmanship, creative excellence and global retail presence, offering structured development within a highly curated, brand-driven environment.

Role & Responsibilities

• Support the Program/Project Manager in planning and executing international retail operations projects (store openings, refurbishments, commercial roll-outs and merchandising operations).
• Coordinate cross-functional stakeholders including retail, visual merchandising, logistics, product and external vendors to ensure milestones and deliverables are met.
• Maintain and update project plans, trackers, timelines and status reports; prepare presentations and concise executive summaries for steering meetings.
• Assist with logistical tasks such as shipment coordination, sample management, store validations and on-site testing where required.
• Compile and analyse operational metrics to measure project performance and identify process improvements.
• Ensure strict compliance with brand standards and confidentiality in all project documentation and communications.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s programme in Business, Fashion Management, Operations, Supply Chain or Project Management (eligible for alternance/work-study contract).
• Excellent organisational acumen with demonstrated ability to manage multiple priorities and tight deadlines.
• Strong interpersonal skills, diplomacy and proven capacity to work with international stakeholders.
• High level of discretion, attention to detail and commitment to brand-quality standards.
• Availability to start in September 2026 and willingness to travel occasionally for store visits or roll-outs.

Skills

Experience

Previous internship experience in retail operations, project support or a related function is preferred; demonstrable interest in luxury fashion retail and operational project work.

Education

Enrolled in a relevant Bachelor's or Master's programme (Business, Fashion Management, Operations, Supply Chain, or Project Management) and eligible for an alternance/work-study contract in France.

Culture

Chanel cultivates a culture that fuses heritage craftsmanship with contemporary creativity, operating at exacting standards across international markets. The workplace values mentorship, cross-disciplinary collaboration and professional development within a discreet, artisanal luxury context.