Assistant Digital Project Manager (Intern)

Overview

Chanel is a leading independent luxury house renowned for its haute couture, ready-to-wear, accessories, beauty and fragrance lines. The brand combines a deep heritage of craftsmanship with a commitment to creative innovation across global markets. As an employer, Chanel emphasizes excellence, discretion and collaboration within multidisciplinary international teams.

Role & Responsibilities

• Support the digital project manager in planning, coordinating and delivering digital initiatives across e‑commerce, marketing and brand platforms.
• Draft and maintain project plans, timelines, status reports and meeting agendas; track milestones and action items to ensure on‑time delivery.
• Coordinate cross‑functional stakeholders including marketing, creative, merchandising, IT and external agencies; follow up on deliverables and dependencies.
• Prepare and translate business and creative briefs into actionable requirements for technical teams and vendors.
• Participate in QA/UAT cycles, log issues, verify fixes and ensure quality of content and features prior to release.
• Compile project performance data and assist with KPI reporting, post‑launch reviews and continuous improvement actions.
• Manage project documentation, asset libraries and version control to guarantee traceability and compliance with brand standards.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s program in Digital Project Management, Marketing, Communications, E‑commerce, Information Systems or equivalent.
• Strong organisational skills with an ability to manage multiple tasks and tight deadlines in a fast‑paced environment.
• Excellent verbal and written communication skills and a professional manner when liaising with internal teams and external partners.
• Keen interest in luxury fashion, digital commerce and user experience with attention to detail and brand consistency.
• Proactive problem‑solver with a collaborative mindset and a willingness to learn from technical and creative stakeholders.

Skills

Experience

Internship level; prior internships or project‑based experience in digital, e‑commerce or marketing environments preferred but not required.

Education

Enrolment in a relevant Bachelor’s or Master’s degree program (Digital Project Management, Marketing, Communications, E‑commerce or similar).

Culture

Chanel fosters a culture of creative excellence, meticulous attention to detail and collective discipline. Teams operate within an international, multidisciplinary environment where craftsmanship and innovation coexist, and where collaboration with marketing, product and technical specialists is central to delivering premium digital experiences.