Assistant Coordinator, Markets & Distribution Centers (Alternance)

Overview

Chanel is an iconic French maison of haute couture and luxury fashion, renowned for its craftsmanship, creative leadership and global retail network. As an employer, Chanel emphasises excellence, discretion and long-term talent development, offering structured learning paths and exposure to international luxury operations.

Role & Responsibilities

• Support coordination between regional markets and the company’s distribution centres to ensure timely order fulfilment and stock availability.
• Monitor shipment status, validate transport documentation and escalate logistical exceptions to appropriate stakeholders.
• Prepare and maintain operational reports and KPIs (inventory levels, lead times, fill rates) for market and distribution teams.
• Assist with order entry, allocation and replenishment processes, ensuring adherence to SOPs and internal controls.
• Liaise with merchandising, retail and transport partners to align delivery windows and promotional inventory requirements.
• Contribute to process improvement initiatives and small-scale projects aimed at optimising warehouse flows and market responsiveness.
• Maintain accurate records, support audits and ensure confidentiality of commercial information.

Qualifications

• Eligible for a French alternance (work-study) contract and currently enrolled in a relevant degree programme.
• Strong organisational aptitude with meticulous attention to detail and a commitment to operational rigour.
• Analytical mindset with the ability to collect, synthesise and present data to operational stakeholders.
• Effective written and verbal communication skills; professional demeanour when liaising across internal teams and external partners.
• High level of discretion and respect for confidentiality in a luxury retail environment.

Skills

Experience

Previous internship or work experience in logistics, supply chain, distribution centres or retail operations is advantageous; familiarity with order-to-delivery processes and basic KPI reporting is preferred.

Education

Currently enrolled in a Bachelor's or Master's programme in Supply Chain, Logistics, Business, Fashion Management or a related discipline (required for alternance).

Culture

Chanel cultivates a culture of craftsmanship, creativity and discretion, where operational excellence supports brand prestige. The workplace emphasises mentorship and practical learning, offering early-career talent exposure to global luxury retail and supply-chain practices.