Alterationist

Overview

Chanel is a leading French maison renowned for haute couture, ready-to-wear, accessories and fragrance. As an employer, the brand emphasises artisanal excellence, exacting quality standards and the preservation of traditional couture techniques across its global ateliers and boutiques.

Role & Responsibilities

• Execute high-precision alterations and repairs on ready-to-wear and couture garments, ensuring finishes meet Chanel workmanship standards.
• Conduct client fittings and measure garments on-site, advising clients and sales staff on fit, drape and alteration options.
• Perform hand-sewing, machine stitching and specialised couture finishes (pad-stitching, hand basting, invisible hems).
• Interpret and, when necessary, adjust patterns and construction to achieve the intended silhouette and proportion.
• Maintain accurate alteration records and communicate status updates to sales associates, atelier contacts and clients.
• Manage atelier supplies and sewing equipment; ensure machines and tools are maintained to preserve fabric integrity.
• Carry out final quality control checks to verify fit, symmetry and finishing details prior to client delivery.
• Safeguard client confidentiality and uphold the brand's presentation standards during fittings and alterations.

Qualifications

• Professional qualification in tailoring, garment construction or a recognised vocational apprenticeship in sewing/tailoring.
• Demonstrable mastery of couture handwork and fine finishing techniques.
• Excellent understanding of garment construction, fabric behaviour and pattern modification.
• Strong client-facing skills with the ability to advise courteously and professionally.
• High level of manual dexterity, attention to detail and commitment to artisanal standards.

Skills

Experience

Typically 3+ years of practical experience performing alterations within a luxury fashion house, couture atelier or high-end retail environment; prior couture experience strongly preferred.

Education

Diploma or certification in tailoring/garment construction, or equivalent vocational apprenticeship in tailoring.

Culture

The workplace emphasises meticulous craftsmanship, discretion and a collaborative atelier ethos. Employees are supported to refine traditional techniques and to deliver a personal, client-centric service consistent with Chanel’s standards of excellence.