Account Manager

Location EdinburghScotlandUK
Type Full-Time
Seniority Mid-Level
Posted Mar 1, 2026
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Chanel seeks an Account Manager at Edinburgh Airport to manage client accounts and drive sales growth. Ideal candidates will have experience in luxury fashion sales and account management.

Overview

Chanel is a world-renowned luxury fashion brand, celebrated for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers a dynamic work environment that values creativity, excellence, and the pursuit of perfection. The brand is committed to fostering a diverse and inclusive workplace where employees can thrive and contribute to its legacy of luxury and sophistication.

Role & Responsibilities

  • Manage and develop client accounts to achieve sales targets and business growth.
  • Foster strong relationships with clients to ensure high levels of customer satisfaction and loyalty.
  • Coordinate with internal teams to ensure seamless service delivery and client satisfaction.
  • Analyze market trends and client feedback to identify new business opportunities.
  • Prepare and present detailed sales reports and forecasts to senior management.

Qualifications

  • Proven experience in account management or sales within the luxury fashion industry.
  • Strong understanding of luxury retail and customer service excellence.
  • Ability to build and maintain strong client relationships.
  • Excellent communication and negotiation skills.
  • Proficiency in CRM software and Microsoft Office Suite.

Skills

Account management Client relationship building Sales strategy development Market analysis Communication and negotiation

Experience

A minimum of 3-5 years of experience in account management or sales, preferably within the luxury fashion sector.

Education

Bachelor's degree in Business Administration, Marketing, or a related field.

Benefits

Competitive salary package, comprehensive health benefits, and opportunities for professional development within a prestigious global brand.

Culture

Chanel fosters a culture of innovation, creativity, and excellence. The company values diversity and inclusivity, encouraging employees to bring their unique perspectives and talents to the table. The work environment is collaborative and dynamic, with a strong emphasis on professional growth and development.