Team Manager
CELINE is hiring a Team Manager in Vancouver (Oakridge Park) to lead the boutique team and drive sales for the Fall 2026 store opening.
Overview
CELINE is a Parisian leather-goods and couture house renowned for refined craftsmanship, modern elegance and a distinct artistic vision. As part of the LVMH group, CELINE combines heritage savoir‑faire with global retail ambition and offers a creative, detail‑oriented environment for retail and brand professionals.
Role & Responsibilities
- Lead and develop the boutique sales team through daily coaching, weekly pulse checks, monthly reviews and the internal objectives platform (RISE).
- Recruit, onboard and mentor Client Advisors; implement succession planning and formal training programs to build bench strength.
- Drive regional sales targets by setting clear KPIs, directing floor supervision and empowering the team to deliver high‑quality client service and appointment‑based business.
- Manage clienteling activities and CRM resources (client books) to deepen relationships, grow local market share and increase repeat business.
- Partner with Visual Manager to implement and maintain the store’s visual merchandising standards and create a compelling in‑store experience.
- Oversee store operations including POS and inventory management, shrink control, accurate reporting and coordination with logistics and product teams.
- Prepare monthly qualitative and quantitative business reports for corporate and ensure accurate follow‑up on paperwork and cross‑departmental communications.
- Participate in the Vancouver Oakridge new store opening, ensuring staffing, training, merchandising and operational readiness for launch.
Qualifications
- Minimum six years’ retail experience with emphasis on operations, store management or office administration; experience in luxury retail strongly preferred.
- Proven track record of leading teams to consistent KPI achievement and commercial growth.
- Demonstrated recruitment, coaching and succession‑planning experience.
- Strong interpersonal and communication skills; ability to liaise with local teams and corporate offices.
- Flexible availability to work evenings, weekends and holidays as required by retail trading hours.
- Candidates with established client books are strongly preferred.
Skills
Experience
Minimum six years in a retail environment with progressive responsibility in store operations and people management; luxury boutique experience and previous involvement in store openings preferred.
Education
Business school or university degree, or equivalent professional experience.
Benefits
Medical; dental; vision; short‑term and long‑term disability; various paid time off programs; employee discount/perks; retirement plan with employer contribution.
Culture
CELINE emphasizes refined creativity, discretion and high standards, blending Parisian elegance with global retail ambition. The workplace prizes artisanal quality, collaborative teams and a client‑centric approach, supported by international corporate links in New York and Paris.