Sales Assistant

Seniority Entry-Level
Posted ✦ Today

CELINE seeks a Sales Assistant in Wujiang (Suzhou), China — full‑time retail role delivering luxury customer service and driving sales.

Overview

CELINE is a Parisian leather‑goods and couture house renowned for its refined, minimalist aesthetic and meticulously crafted collections. The brand operates within the LVMH group and maintains a global network of boutiques, balancing heritage craftsmanship with contemporary creative direction.

Role & Responsibilities

  • Deliver an exceptional luxury customer experience and build lasting client relationships through attentive service and client follow‑up.
  • Achieve and exceed individual and store sales targets by cross‑selling and up‑selling relevant products.
  • Handle customer enquiries, manage transactions and follow up activity at the cashier point.
  • Perform client outreach and event invitations by making follow‑up calls to existing and prospective clients.
  • Support stock management activities including stock taking, replenishment and receiving new arrivals.
  • Assist with merchandising, visual displays and upkeep of the sales floor to brand standards.
  • Provide operational support for in‑store events and collaborate with the retail team on execution.
  • Comply with safety, health and security procedures within the store environment.

Qualifications

  • College diploma (associate degree) or higher.
  • Minimum of 1 year relevant experience; retail experience preferred.
  • Prior experience in luxury retail is an advantage.
  • Energetic, service‑oriented and a strong team player with the ability to work independently.
  • Excellent communication skills, tact in customer interactions and a good fashion sensibility.
  • Fluent Mandarin; additional languages are a plus.

Skills

Customer service Cross‑selling Up‑selling Cash handling Stock taking Merchandising Visual merchandising and display Client follow‑up / Clienteling In‑store event support Retail sales

Experience

Minimum one year of relevant experience, preferably in retail; prior exposure to the luxury sector is highly desirable.

Education

College diploma (associate degree) or higher.

Culture

CELINE cultivates a high‑standards, creatively driven retail environment where craftsmanship, discretion and refined service are paramount. The brand emphasizes professional development within a collaborative team and states a commitment to inclusion and equal opportunity across its workforce.