Operations Team Manager
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Join CELINE in Miami as an Operations Team Manager. Lead retail operations at Bal Harbour Shops, ensuring excellence in customer service and store efficiency. Apply now for this full-time position in Florida, USA.
Overview
CELINE, a distinguished French couture house renowned for its exquisite fashion and leather goods, operates under the prestigious LVMH group. As a part of this global luxury conglomerate, CELINE is committed to becoming one of the most iconic luxury brands worldwide. The brand offers a dynamic and inclusive work environment that values diversity and fosters professional growth.
Role & Responsibilities
- Manage and develop a team of Operations Associates through regular coaching and team meetings.
- Oversee inventory management, including weekly cycle counts and annual inventory, ensuring accuracy and efficiency.
- Serve as the acting leader of the store in the absence of the Store Manager, ensuring operational excellence and client satisfaction.
- Implement brand guidelines and improve store processes to enhance customer service and retail operations.
- Lead operational projects and support the store and headquarters during their implementation.
- Ensure compliance with health and safety regulations and manage store facilities.
- Monitor and optimize store P&L to reduce costs and improve efficiency.
Qualifications
- Minimum of 5 years of retail experience, with at least 3 years in a managerial role.
- Proficient in Microsoft Office and knowledgeable about USA retail laws and health and safety legislation.
- Demonstrable commercial acumen and a passion for customer service.
Skills
Experience
A minimum of five years of retail experience, including at least three years in a managerial capacity, is required.
Benefits
CELINE offers a supportive and inclusive work environment, emphasizing diversity and equal opportunity for all employees. The company is committed to professional development and career advancement opportunities.
Culture
CELINE fosters a culture of inclusivity and mutual respect, welcoming diverse talents and perspectives. The brand is dedicated to creating an environment where employees feel valued, heard, and empowered to develop their careers.