Operations Supervisor
CELINE seeks an Operations Supervisor in Scottsdale, AZ to lead store operations, inventory control and training for the new store opening.
Overview
CELINE is a French leather‑goods and couture Maison known for refined, contemporary luxury and rigorous artisanal standards. As part of the LVMH group, CELINE combines a strong creative vision with global retail expansion and a commitment to craftsmanship, offering careers within a high‑performing, design‑driven environment.
Role & Responsibilities
- Support day‑to‑day store operations and implement efficiencies to protect product assets and optimise operational performance.
- Lead operational projects end‑to‑end and act as primary liaison between store teams and HQ during new initiatives and store openings.
- Train new hires and deliver follow‑up training on the store operating system (Cegid) and related operational procedures.
- Manage stock control, replenishment processes and cycle counts; work closely with Inventory Control to resolve negatives on hand and execute yearly inventory.
- Develop forecasting tools for sales, stock and headcount/payroll planning; deliver stock optimisation analysis and forward planning.
- Own vendor and supplier relationships; identify cost‑reduction and service improvement opportunities.
- Drive CRM data quality and support CRM team/Store Manager in cascading client‑data actions to the sales team.
- Ensure Health & Safety compliance and manage store facilities in line with company policies.
- Monitor P&L drivers to identify cost reduction and efficiency opportunities; challenge Merchandising to maximise replenishment potential.
Qualifications
- Minimum 5 years' retail experience with at least 3 years managing people.
- Demonstrable commercial acumen with experience monitoring P&L and delivering against sales targets.
- Working knowledge of USA retail laws, security practices and Health & Safety legislation.
- Proven ability to lead projects, train teams and cascade processes effectively throughout a store organisation.
- Proficiency with Microsoft Office; experience with Cegid or similar retail POS/IMS systems preferred.
- Ability to work a retail schedule including nights, weekends and holidays; flexible and resilient under pressure.
Skills
Experience
Minimum five years of retail experience, including at least three years in a people‑management or supervisory capacity within a luxury or premium retail environment.
Education
High school diploma or equivalent required; Bachelor's degree in Business, Retail Management, Supply Chain or related field preferred.
Culture
CELINE cultivates a creative, detail‑oriented culture anchored in craftsmanship and modern elegance. As part of LVMH, the brand expects rigorous standards, collaboration across functions and continuous professional development within a cosmopolitan luxury retail context.