Client Advisor
CELINE is hiring a Client Advisor in Vancouver, Canada, for its Oakridge Park Mall location. Join a luxury brand with a strong artistic vision.
Overview
CELINE, a distinguished French Leather-Goods and Couture House, epitomizes elegance and authentic luxury with its sophisticated and timeless collections. As part of the esteemed LVMH Group, CELINE is driven by a strong artistic and holistic vision, aspiring to be one of the most iconic luxury brands globally. The brand seeks individuals who are agile, passionate, and authentic, eager to thrive in a highly creative and challenging environment.
Role & Responsibilities
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
- Adhere to all company policies and procedures.
- Capture and input all relevant customer information into the database.
- Promote store events through email, phone, and personalized notes.
- Maintain and expand a client book.
- Consistently follow up on shipping, alteration, or other client-related issues.
- Assist in general housekeeping and maintenance of the store image.
- Support shipping, receiving, and inventory control as needed.
Qualifications
- Minimum 3 years of experience in a retail setting, with a focus on sales, preferably in a luxury environment.
- Computer literacy and ability to learn and use various software packages.
Skills
Experience
Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.
Benefits
A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contribution.
Culture
CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, recognizing all types of talent and singularities.