Client Advisor

Location VancouverBritish ColumbiaCanada
Type Full-Time
Seniority Mid-Level
Posted Feb 24, 2026
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Join CELINE in Vancouver as a Client Advisor. This full-time role offers a competitive hourly rate and benefits. Ideal candidates will have luxury retail experience.

Overview

CELINE, a distinguished French fashion and leather goods couture house, is part of the prestigious LVMH group. Renowned for its commitment to excellence, CELINE is on a trajectory to become one of the most iconic luxury brands globally. As an employer, CELINE seeks individuals who are not only passionate and enthusiastic but also agile and eager to thrive in a demanding and dynamic environment.

Role & Responsibilities

  • Achieve individual and store sales targets and consignment goals.
  • Utilize product knowledge to enhance the sales process, maximizing sales and transaction values.
  • Adhere strictly to company policies.
  • Capture and enter all relevant customer information into the database.
  • Promote store events through various communication channels such as email, phone, and personalized notes.
  • Maintain and expand a client book.
  • Consistently follow up on shipping, alteration, or other client-related issues.
  • Assist in general housekeeping and maintaining the store's image.
  • Support shipping, receiving, and inventory control as needed.

Qualifications

  • Minimum 3 years of experience in a retail setting, preferably in luxury sales.
  • Proficiency in computer use and ability to learn various software packages.

Skills

Possession of a client book is strongly preferred. Strong desire to work in a retail setting with a focus on sales. Passion for luxury products and an appreciation for design. Tech-savvy with the ability to learn and utilize various software programs. Service-oriented with a strong customer focus. Ability to work a flexible schedule, including evenings, weekends, and holidays.

Experience

Minimum 3 years in a retail setting with a focus on sales, preferably in a luxury environment.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Culture

CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring that all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, recognizing all types of talent and singularities.