Client Advisor
Join CELINE in Shanghai as a Client Advisor, offering luxury customer service in a dynamic retail environment. Apply now for this exciting opportunity.
Overview
CELINE, a prestigious French fashion house, is renowned for its exquisite leather goods and couture collections. As part of the LVMH Group, CELINE offers a dynamic and innovative work environment that values creativity and excellence. The brand is dedicated to fostering a culture of inclusivity and respect, welcoming diverse talents to contribute to its legacy of luxury and sophistication.
Role & Responsibilities
- Achieve and exceed sales objectives by providing exceptional customer service.
- Offer solutions to customers and maximize sales through cross-selling and up-selling.
- Handle customer inquiries and follow up on transactions at the cashier counter.
- Make follow-up calls to existing and potential customers regarding store events.
- Support stock taking, replenishment, and sales floor cleanliness.
- Assist with merchandising arrivals and in-store events.
- Contribute to visual merchandising and display efforts.
- Enforce safety, health, and security rules.
Qualifications
- College degree or higher.
- Minimum of 1 year of relevant experience, preferably in retail.
- Experience in the luxury sector is advantageous.
Skills
Experience
At least 1 year of relevant experience, with a preference for retail and luxury industry backgrounds.
Education
College degree or higher.
Culture
CELINE is celebrated for its commitment to innovation and timeless elegance. The brand fosters a collaborative and dynamic work environment where creativity and individuality are highly valued. Employees are encouraged to express their unique talents and contribute to the brand's prestigious legacy.