Client Advisor
CELINE seeks a Client Advisor in Miami Design District — full‑time luxury retail role focused on sales, clienteling and boutique presentation.
Overview
CELINE is a French luxury fashion and leather‑goods maison within the LVMH group, renowned for minimalist design, meticulous craftsmanship and a couture approach to ready‑to‑wear and accessories. Under its current creative direction, the brand operates an international network of boutiques and prioritizes elevated client service, product excellence and a distinct, design‑led identity.
Role & Responsibilities
- Achieve individual and store sales targets and consignment objectives.
- Integrate detailed product knowledge into the sales process to maximise units and average transaction value.
- Build, maintain and expand a personal client book; proactively prospect and nurture long‑term client relationships.
- Capture accurate customer data and ensure timely entry into the client database/CRM.
- Promote store events and client initiatives via personalized outreach (email, phone and notes).
- Coordinate with clients and operations on shipping, alterations and post‑sale follow up.
- Support merchandising, housekeeping and the visual presentation of the boutique to maintain brand standards.
- Assist with shipping/receiving and inventory control processes as required.
- Adhere to all company policies and loss‑prevention procedures.
Qualifications
- Proven client book strongly preferred.
- Minimum three years of retail sales experience, ideally in luxury fashion or leather goods.
- Demonstrable sales orientation with a track record of meeting targets.
- Passion for luxury products and an appreciation for design and craftsmanship.
- Tech‑savvy with the ability to learn and use CRM, POS and other retail systems.
- Exceptional service mindset and strong interpersonal skills.
- Availability to work a flexible schedule including evenings, weekends and holidays.
- Additional languages considered an asset.
Skills
Experience
Minimum 3 years of retail sales experience, preferably within luxury fashion or leather goods, with proven ability to manage a client book and consistently achieve sales targets.
Education
High school diploma or equivalent; post‑secondary coursework or a degree in fashion, retail, business or a related discipline is preferred but not required.
Culture
CELINE maintains a high‑expectation, design‑driven workplace that balances Parisian heritage with contemporary creative direction. As part of LVMH, the brand emphasizes craftsmanship, refined client service and an inclusive environment where diverse talents are encouraged to develop and contribute.