Client Advisor — Menswear

Overview

CELINE is a French leather‑goods and couture house known for minimalist, refined design and meticulous craftsmanship. As a member of the LVMH group, the maison operates within a network of luxury brands that prize creativity, high-quality production and global retail excellence. CELINE offers a workplace rooted in artistic vision and high professional standards.

Role & Responsibilities

• Achieve individual and boutique sales targets, including consignment objectives.
• Apply deep product knowledge to maximize sales conversion, units per transaction and average transaction value.
• Develop, maintain and expand a personal client book through proactive outreach and relationship management.
• Capture and update accurate customer information in the CRM/database and promote store events via email, phone and personalized communications.
• Manage client follow-up for shipping, alterations and any post‑sale issues to ensure exceptional service.
• Support store operations including shipping & receiving, inventory control and adherence to visual and housekeeping standards.
• Comply with all company policies and brand standards at all times.

Qualifications

• Minimum three years' experience in luxury retail sales; menswear experience preferred.
• Existing client book strongly preferred.
• Demonstrated sales orientation with a track record of meeting targets.
• Passion for luxury product and an appreciation for design and craftsmanship.
• Tech‑savvy with ability to learn and use CRM, POS and other retail software.
• Service‑focused with excellent verbal and written communication skills.
• Flexible availability including evenings, weekends and holidays.
• Foreign language skills considered an asset; authorized to work in the United States.

Skills

Experience

Minimum 3 years of luxury retail sales experience, preferably in menswear and ideally with an existing client book.

Education

High school diploma or equivalent; bachelor's degree in a related field preferred but not required.

Benefits

Medical, dental and vision insurance; short‑ and long‑term disability; various paid time off programs; employee discount/perks; retirement plan with employer contribution.

Culture

CELINE cultivates a creative, design‑led environment where craftsmanship and refined aesthetics are central. As part of LVMH, the maison emphasises professional development, inclusivity and high service standards while encouraging individual initiative within a collaborative luxury retail context.