Client Advisor
Join CELINE in Hangzhou as a Client Advisor. This full-time position offers a dynamic work environment within the luxury fashion industry, part of the LVMH Group.
Overview
CELINE, a distinguished French Leather-Goods, Fashion & Couture House, was established in 1945 by Céline Vipiana and is part of the prestigious LVMH Group. As an employer, CELINE offers a dynamic and fast-paced work environment that thrives on teamwork, passion, agility, and authenticity.
Role & Responsibilities
- Deliver exceptional customer service to clients.
- Maximize sales through cross-selling and up-selling techniques.
- Address and resolve customer inquiries effectively.
- Manage transactions at the cashier counter.
- Conduct follow-up communications with existing and potential clients regarding store events.
- Assist in stock taking, replenishment, and maintaining the cleanliness of the sales floor.
- Support the merchandising of new arrivals.
- Contribute to the organization and execution of in-store events.
- Assist in visual merchandising and product displays.
- Ensure compliance with safety, health, and security regulations.
Qualifications
- College degree or higher.
Skills
Experience
A minimum of 1 year of relevant experience is required. Retail experience is preferred, with luxury sector experience being a plus.
Education
College degree or higher.
Benefits
CELINE is committed to providing an inclusive environment of mutual respect, welcoming diversity, and ensuring all employees feel included, developed, and heard. The company offers equal opportunities to all applicants.
Culture
CELINE fosters a culture of inclusivity and diversity, ensuring all employees are respected and valued. The workplace is dynamic and fast-paced, encouraging teamwork and personal development.