Client Advisor

Overview

CELINE is a Parisian luxury fashion and leather-goods Maison known for its minimalist elegance and impeccable craftsmanship. Part of the LVMH Group, CELINE maintains a global network of boutiques and emphasises product excellence, refined client service and the curated preservation of its heritage.

Role & Responsibilities

• Achieve and exceed individual and store sales targets through proactive client engagement and expert product recommendations.
• Develop and maintain long-term client relationships through personalised clienteling, follow-ups and tailored service.
• Identify cross-selling opportunities and introduce clients to complementary products across CELINE’s collections to maximise revenue.
• Deliver an exceptional in-store experience by providing authoritative product knowledge and compelling brand storytelling.
• Contribute to a positive team environment by collaborating with colleagues, supporting collective goals and sharing best practices.
• Maintain operational excellence by adhering to internal procedures, ensuring compliance and supporting smooth store operations.
• Uphold the Maison’s image through impeccable personal presentation and attention to visual merchandising standards.

Qualifications

• Fluency in Dutch (nl) and English (en) — both spoken and written.
• Minimum 3 years of professional sales experience, preferably within fashion or the luxury sector.
• Demonstrable commercial acumen with a proven track record of meeting or exceeding sales targets.
• Client-centric mindset with strong interpersonal and relationship-building abilities.
• High standards of personal presentation, discretion and brand-appropriate conduct.
• Adaptability, initiative and resilience in a fast-paced retail environment; commitment to compliance and CSR.

Skills

Experience

Minimum 3 years of professional sales experience in retail, preferably within the luxury or fashion industry, with proven ability to achieve sales targets and develop client relationships.

Education

High school diploma or equivalent; vocational training or certificates in retail, fashion or luxury goods preferred.

Culture

CELINE fosters a composed, client-focused environment that privileges craftsmanship, discretion and refined aesthetics. As part of the LVMH group, the Maison values collaboration, professional development and an inclusive workplace that welcomes diverse talents while maintaining the highest standards of service.