Sales Associate

Location LondonEnglandUK
Type Part-Time
Seniority Entry-Level
Posted Mar 20, 2026
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Cartier — Sales Associate, Sloane Street, London (4 days/week). Deliver luxury client service and achieve boutique sales targets.

Overview

Cartier is a preeminent maison of jewellery and watchmaking, recognised worldwide for craftsmanship, heritage and iconic design. As part of the Richemont group, Cartier operates a global network of boutiques and cultivates a culture of meticulous client service, technical excellence and aesthetic refinement.

Role & Responsibilities

  • Deliver personalised, discreet client service to high-net-worth and walk-in clients, tailoring presentations to individual preferences.
  • Achieve and exceed boutique sales targets through proactive clienteling, appointment management and conversion of enquiries.
  • Maintain expert product knowledge across jewellery, watches and related categories; present product provenance, materials and craftsmanship with authority.
  • Manage client records and follow-up activity to build long-term relationships and repeat business.
  • Ensure boutique standards for visual merchandising, product presentation and housekeeping are consistently upheld.
  • Process transactions accurately and securely, adhering to cash handling and retail loss-prevention procedures.
  • Collaborate with colleagues on stock management, appointment coordination and in-store events; escalate customer needs to management or after-sales teams when required.
  • Comply with brand policies, regulatory requirements and high standards of confidentiality and discretion.

Qualifications

  • Minimum 2 years' retail experience, preferably within luxury jewellery, watchmaking or high-end fashion.
  • Proven track record of meeting or exceeding sales targets in a boutique environment.
  • Outstanding interpersonal and communication skills, with an aptitude for building long-term client relationships.
  • Professional presentation, cultural sensitivity and discretion when working with private clients.
  • Right to work in the UK and availability to work a flexible schedule, including evenings and weekends; role is 4 days per week.

Skills

Clienteling and relationship management Luxury sales and upselling techniques Visual merchandising and product presentation Appointment management and client follow-up Transaction handling and POS accuracy Team collaboration and boutique operations

Experience

At least 2 years of direct luxury retail experience, ideally within jewellery or watches, demonstrating measurable sales results, high-value transaction handling and cultivated client relationships.

Education

Secondary education or equivalent; vocational training in retail, hospitality or luxury brand management is advantageous.

Culture

Cartier fosters a culture rooted in craftsmanship, refinement and personalised service. The workplace emphasises professional development, attention to detail and collaborative boutique delivery while maintaining the discretion expected by an elite clientele.