Product Logistics Coordinator
Cartier in La Chaux-de-Fonds seeks a Product Logistics Coordinator to manage inventory, customs and transport for its watchmaking operations.
Overview
Cartier is a pre-eminent maison of jewellery and watchmaking within the Richemont Group, renowned for artisanal craftsmanship, technical excellence and iconic design. As an employer, the brand combines heritage ateliers and state-of-the-art manufacturing with an international retail and service network, offering opportunities to work on high-value, precision-crafted products in a highly regulated luxury environment.
Role & Responsibilities
- Coordinate inbound and outbound logistics for watches and high-value products, ensuring secure, trackable transport and timely deliveries.
- Manage inventory control and stock movements across workshop, storage and distribution locations; perform regular reconciliations and cycle counts.
- Prepare and validate shipping documentation, customs declarations and export/import paperwork in compliance with international trade regulations and company procedures.
- Liaise with carriers, freight forwarders and customs brokers to select routing, obtain quotes and resolve transport or clearance issues.
- Interface with production, quality control, procurement and retail teams to align deliveries with manufacturing schedules and order fulfilment priorities.
- Maintain and optimise logistics workflows, update ERP/WMS records and produce operational reports and KPIs for senior management.
- Implement and monitor security and handling protocols for high-value items, ensuring full traceability and adherence to insurance requirements.
Qualifications
- Vocational diploma or degree in logistics, supply chain management or a related discipline; equivalent professional experience accepted.
- Demonstrable knowledge of customs and international trade documentation, Incoterms and export control procedures.
- Proven ability to manage high-value products with strict security, traceability and quality-control requirements.
- Strong organisational aptitude with meticulous attention to detail and the capacity to prioritise competing operational demands.
- Excellent stakeholder-management and communication skills when collaborating with internal teams and external partners.
Skills
Experience
Typically 3+ years of progressive experience in logistics, supply chain or distribution operations; experience with luxury goods, watchmaking or other high-value product logistics is strongly preferred.
Education
Bachelor's degree or vocational qualification in logistics, supply chain management, business administration or an equivalent technical diploma.
Culture
Cartier fosters a culture of meticulous craftsmanship, discretion and excellence, blending traditional savoir-faire with modern operational rigor. Teams operate in a collaborative, international environment where precision, respect for heritage and continuous improvement are highly valued.