Part-Time Sales Associate

Overview

Cartier is a storied Maison renowned for exceptional jewellery and watchmaking, operating globally within the Richemont group. The brand is recognized for timeless design, meticulous craftsmanship and a highly service-driven retail experience across flagship boutiques and luxury department store concessions.

Role & Responsibilities

• Deliver exemplary, concierge-level client service to cultivate long-term relationships and drive repeat business.
• Actively engage customers on the Selfridges sales floor; achieve and exceed individual sales targets through consultative selling.
• Maintain high standards of visual merchandising and product presentation consistent with Cartier brand guidelines.
• Manage stock, receipts and returns; ensure accurate point-of-sale transactions and adherence to loss-prevention procedures.
• Support clienteling activities including appointment scheduling, follow-ups and aftercare communications.
• Collaborate with the boutique team on events, product launches and client outreach initiatives.

Qualifications

• Proven ability to deliver high-calibre customer service in a luxury retail environment.
• Calm, professional demeanour when selling high-value jewellery and watches; discretion and confidentiality.
• Excellent verbal communication and interpersonal skills; polished presentation.
• Availability to work a minimum of three days per week including weekends and public holidays as required by department store trading patterns.
• Right to work in the UK.

Skills

Experience

Typically requires 1–2 years of direct experience in luxury retail or premium-brand sales; prior exposure to fine jewellery or watch categories is strongly preferred.

Education

Secondary education required; vocational qualifications in retail, hospitality or luxury brand management advantageous.

Culture

Cartier fosters a culture of refinement and exacting standards rooted in heritage craftsmanship. Staff are expected to deliver personalised, discreet service and benefit from structured in-store training, mentorship and internal mobility opportunities within the Richemont group.