Store Manager
Byredo seeks a Store Manager for its Covent Garden boutique in London to lead sales, team and client experience.
Overview
Byredo is a Stockholm‑born luxury fragrance and lifestyle house acclaimed for its contemporary perfumery, candles and leather accessories. The brand operates a network of boutiques and global wholesale partners and is recognised for its design‑led aesthetic and emphasis on sensory, client‑centric retail experiences.
Role & Responsibilities
- Lead day‑to‑day operations of the Covent Garden boutique, ensuring impeccable presentation and adherence to brand standards.
- Drive sales performance and local KPI achievement through proactive merchandising, clienteling and commercial planning.
- Recruit, coach and develop a high‑performing team; manage schedules, performance reviews and talent calibration.
- Own inventory control, stock replenishment, visual merchandising execution and loss‑prevention processes.
- Deliver exceptional client experiences through one‑to‑one selling, after‑sales service and CRM follow‑up.
- Manage administrative duties including cash reconciliation, payroll inputs, store P&L tracking and liaison with finance.
- Implement product launches, in‑store events and local marketing initiatives in collaboration with regional and corporate teams.
- Ensure compliance with health & safety, employment legislation and corporate retail policies.
Qualifications
- Proven retail management experience — ideally in luxury, beauty or premium lifestyle brands.
- Demonstrable track record of meeting or exceeding sales targets and retail KPIs.
- Strong leadership and people‑management skills with experience training and developing frontline staff.
- Commercial acumen including inventory control, merchandising and basic P&L awareness.
- Excellent interpersonal and communication skills suited to high‑net‑worth client service.
Skills
Experience
Minimum 3 years' management experience in luxury or premium retail, with a demonstrable record of leading a boutique or store team and delivering consistent commercial results. Experience in flagship or high‑footfall locations is highly desirable.
Education
High school diploma required; bachelor’s degree in business, fashion, retail management or related discipline preferred.
Culture
Byredo cultivates a design‑driven, client‑focused retail culture that values creativity, craftsmanship and attention to detail. The workplace is fast‑paced and collaborative, with an emphasis on delivering a refined sensory and service experience that reflects the brand’s aesthetic.