Education Manager

Overview

Byredo is a design-led luxury house renowned for its artisanal fragrances, candles and beauty objects. Operating internationally from a strong creative foundation, the brand sits within a broader luxury group and combines Scandinavian minimalism with contemporary storytelling to deliver distinctive sensory experiences across retail and wholesale channels.

Role & Responsibilities

• Design, implement and maintain a global retail and wholesale education strategy that elevates product knowledge, service standards and selling skills across store teams and partners.
• Create modular curricula, classroom and e‑learning content, assessment tools and certification pathways for new product launches, seasonal merchandising and brand pillars.
• Deliver in-person and virtual training sessions, masterclasses and train‑the‑trainer programs for boutique teams, regional trainers and wholesale partners.
• Onboard new retail hires and support store openings with role-specific training plans, field coaching and competency assessments.
• Partner with commercial, marketing and visual merchandising teams to align training with commercial objectives, promotional calendars and brand positioning.
• Measure training impact through KPIs, assessments and feedback loops; report on learning outcomes and propose continuous improvements.
• Manage learning resources and budgets, maintain up-to-date training materials and oversee relationships with external trainers and learning vendors.

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, Education or a related discipline; qualifications in Learning & Development or adult education are advantageous.
• Minimum 5 years’ experience in retail learning & development, ideally with demonstrable experience in beauty, fragrance or luxury retail environments.
• Proven ability to design learner-centric curricula and to deliver high-impact facilitation for both classroom and virtual audiences.
• Excellent stakeholder management, with experience collaborating across commercial, marketing and store operations teams.
• Strong analytical capability to measure training effectiveness and to translate insights into actionable enhancements.

Skills

Experience

At least 5 years of progressive experience in learning & development within retail, with specific exposure to beauty, fragrance or premium luxury brands and a track record of delivering measurable commercial impact through training.

Education

Bachelor’s degree in Business, Marketing, Hospitality, Education or related field. Professional certifications in L&D or adult education preferred.

Culture

Byredo fosters a creative, design-driven workplace that values craftsmanship, attention to detail and storytelling. The environment is collaborative and fast-paced, appealing to individuals who combine commercial rigour with a passion for sensory luxury and brand experience.