Brand Ambassador
Byredo seeks a Temporary Brand Ambassador in London (Spitalfields) to deliver luxury fragrance consultations, retail sales and clienteling.
Overview
Byredo is a design-led Swedish fragrance and beauty house known for artisanal perfumes, candles and curated beauty products sold through a global network of boutiques and selective retail partners. The brand emphasizes craftsmanship, olfactory storytelling and refined retail experiences across metropolitan flagship stores and department store concessions.
Role & Responsibilities
- Deliver high‑quality, consultative client service and personalised fragrance consultations to grow sales and repeat business.
- Achieve individual and store sales targets through active selling, upselling and clienteling (appointments, follow‑ups and VIP service).
- Maintain exemplary visual merchandising and boutique standards in line with Byredo visual guidelines and seasonal campaigns.
- Operate the POS, process transactions, manage cash handling and ensure accurate record keeping.
- Support stock management: receiving, replenishment, inventory counts and loss prevention procedures.
- Represent the brand at in‑store events, sampling activations and private client appointments.
- Provide product training and expert advice on fragrance composition, layering and complementary product rituals.
- Ensure compliance with health and safety, store policies and local regulatory requirements.
Qualifications
- Proven experience in luxury retail or beauty sales; 1–2 years preferred.
- Demonstrable track record of meeting or exceeding sales targets and building client relationships.
- Excellent verbal communication skills and polished personal presentation suited to a luxury environment.
- Flexible availability including weekends and peak retail periods; ability to work a temporary schedule.
- Right to work in the UK.
Skills
Experience
Typically 1–2 years of retail experience in beauty, fragrance or luxury goods; hands‑on experience in clienteling and achieving sales KPIs is preferred.
Education
High school diploma or equivalent; formal training or certification in cosmetology, fragrance or beauty retail is desirable.
Culture
Byredo cultivates a creative, design-conscious retail culture that values craftsmanship, sensory storytelling and elevated client experiences. Staff operate in intimate boutique environments where attention to detail, refined presentation and collaborative service are paramount.