Team Manager

Location MilanLombardyItaly
Type Full-Time
Seniority Manager
Posted Mar 1, 2026
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Join Burberry in Milan as a Team Manager, leading a high-performing retail team to achieve sales targets and deliver exceptional service. Apply now to be part of a global luxury brand.

Overview

Burberry, a quintessentially British luxury brand established in 1856, is renowned for its innovation and craftsmanship. As part of a global powerhouse in the luxury fashion industry, Burberry is committed to fostering creativity and sustainability. The brand is dedicated to nurturing talent and promoting an inclusive environment where diverse perspectives are valued and encouraged.

Role & Responsibilities

  • Enhance sales performance and consistently achieve goals in partnership with store management.
  • Analyze store performance and KPIs to report business trends and competitor performance.
  • Lead and support activities to achieve store objectives.
  • Build familiarity with the local market, including customers, competitors, and events.
  • Lead a high-performing, customer-facing team, setting performance targets and driving productivity.
  • Serve as a brand ambassador with strong product knowledge across all categories.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Previous experience in luxury retail, driving department sales and profitability.
  • Commercial awareness with exposure to sales-related KPIs.
  • In-depth understanding of luxury service expectations.
  • Excellent leadership and people management skills.

Skills

Strong interpersonal and communication skills. Flexibility and adaptability to change. Genuine interest in fashion and styling with excellent product knowledge. Organizational skills with the ability to prioritize and solve problems. Advanced knowledge of POS and store systems, comfortable with digital tools.

Experience

Previous experience in a similar role within luxury retail, demonstrating the ability to drive sales and maintain exceptional customer service standards.

Benefits

Burberry offers a dynamic work environment with opportunities for professional growth and development. Employees are encouraged to engage in continuous learning and are recognized and rewarded for their performance.

Culture

Burberry fosters a creative and inclusive workplace culture, emphasizing the importance of diversity and sustainability. The company is committed to being a force for good, driving industry change, and championing its communities.