Store Operations Assistant

Overview

Burberry, a quintessentially British luxury brand, is renowned for its innovative approach to fashion and technology. As part of a global network, Burberry offers a dynamic work environment where creativity and responsibility are at the forefront. The brand is committed to sustainability and social responsibility, making it a leader in modern luxury.

Role & Responsibilities

• Manage all aspects of inventory control, including receiving and handling stock orders, ensuring accuracy, and reporting discrepancies.
• Support the sales team by retrieving stock promptly, including for omnichannel and stock pullback.
• Maintain a tidy and compliant back of house in line with Retail Operations and Standards.
• Conduct quality control on all products and report issues to store lead.
• Support aftersales processes such as alterations, repairs, and personalization to enhance client experience.
• Ensure all stockroom equipment is operational and report issues through Ask services.
• Perform ad hoc administrative tasks, including answering calls, liaising with customer service, and handling orders.
• Assist store management with events, visual merchandising, stock taking, and other duties as needed.

Qualifications

• Excellent organizational skills and meticulous attention to detail.
• Strong communication skills, both verbal and written.
• Intermediate proficiency in Microsoft software.
• Experience with SAP is desirable.
• Ability to work effectively in a team.
• Capacity to thrive in a busy team environment.

Skills

Experience

Previous experience in a retail or inventory management role is preferred.

Culture

Burberry fosters a culture of innovation and creativity, with a strong emphasis on sustainability and social responsibility. The company values diversity and inclusivity, creating a welcoming and dynamic workplace for all employees.