Store Director
Join Burberry in McLean, Virginia as a Store Director. Lead luxury retail operations, drive customer satisfaction, and manage a high-performing team.
Overview
Burberry, a quintessential British luxury brand, is renowned for its innovation and craftsmanship since its inception in 1856. As part of the global luxury fashion landscape, Burberry is committed to fostering creativity and sustainability, offering a dynamic environment for professionals to thrive. The brand is dedicated to driving industry change and championing community initiatives, making it a compelling employer for those passionate about luxury fashion and corporate responsibility.
Role & Responsibilities
- Establish a strong focus on the Burberry brand, driving team engagement and passion.
- Lead by example on the shop floor, embodying Burberry's values and behaviors.
- Monitor and coach the store team to deliver exceptional customer experiences.
- Maintain a luxury environment, ensuring adherence to Visual Merchandising guidelines.
- Utilize digital assets to enhance customer interactions.
- Retain and develop talent, fostering a high-performing store team.
- Elevate team capabilities through recruitment, development, and succession planning.
- Advocate for product knowledge and optimize sales performance.
- Cultivate long-term customer relationships and embed customer-focused behaviors.
- Drive store performance through commercial acumen and operational excellence.
- Ensure compliance with corporate standards and health and safety protocols.
Qualifications
- Alignment with Burberry Store Management behaviors.
Skills
Experience
Experience in a luxury brand or luxury service environment, with retail management experience appropriate to the role, assessed by sales turnover, volume, and previous management roles.
Benefits
Comprehensive company-sponsored benefit programs, including health and wellness packages.
Culture
Burberry fosters an inclusive and innovative workplace culture, encouraging creativity and diversity. The brand values sustainability and community engagement, creating a purpose-driven environment for its employees.