Retail Associate
Join Burberry in Seoul as a Client Advisor, delivering personalized luxury experiences. Enhance client relationships and drive sales success.
Overview
Burberry, a quintessentially British luxury fashion house, is renowned for its iconic trench coats and innovative designs. As part of a global conglomerate, Burberry is committed to creativity and craftsmanship, offering a dynamic environment where employees can thrive. The brand is dedicated to sustainability and community engagement, making it a distinguished employer in the luxury sector.
Role & Responsibilities
- Meet and exceed individual and store sales targets and other commercial KPIs.
- Inspire clients through storytelling and passion for the brand, creating desire for Burberry products.
- Provide luxury service and demonstrate expertise in product, fashion, and styling.
- Follow the client journey to elevate the client experience in the store.
- Efficiently follow-up and deliver after-sales services to clients.
- Contribute to daily store operations, maintaining high luxury standards.
- Build meaningful relationships with clients and work by appointment to provide personalized service.
- Capture new luxury clients to grow the client book with a commercial objective mindset.
- Drive client retention by regular contact and appropriate follow-up on sales or client requests.
Qualifications
- Proven track record in delivering sales and exceeding targets.
- Previous experience in clientelling.
- Strong interest in fashion, art, and culture.
- Strong product knowledge and good understanding of retail operations.
- Understanding of competitor products.
- Experience working as part of a team.
Skills
Experience
Proven track record in delivering sales and exceeding targets, with previous experience in clientelling and a strong understanding of retail operations.
Culture
Burberry fosters a creative and inclusive environment where diverse talents are celebrated. The brand values innovation and sustainability, offering employees the opportunity to contribute to meaningful industry change. As a place to work, Burberry champions creativity and community, making it a rewarding environment for those passionate about luxury fashion.