Personal Assistant

Overview

Burberry is a British luxury fashion house renowned for its heritage craftsmanship, outerwear and modern approach to luxury retail. The brand combines fashion-led creativity with a strong digital and global retail presence, offering employees exposure to international teams and high-profile executive leadership.

Role & Responsibilities

• Provide comprehensive administrative and organisational support to a senior executive, acting with delegated authority where agreed.
• Manage complex diaries and agendas across multiple time zones, anticipating and resolving scheduling conflicts.
• Serve as first point of contact for the leadership team, screening enquiries and liaising with internal and external stakeholders.
• Book international and domestic travel, prepare detailed itineraries and manage travel logistics.
• Process expenses and reimbursements in line with company policy; use travel and expense systems to ensure accurate records.
• Raise purchase orders and process supplier invoices following company procurement procedures.
• Coordinate IT and facilities/maintenance queries with appropriate internal teams or external suppliers.
• Prepare and format presentations, papers and briefing materials for meetings and town halls.
• Organise team events and leadership meetings on request, handling logistics and on-site coordination.
• Support other team members with administrative tasks as required, maintaining confidentiality and professionalism.

Qualifications

• Proven experience as a PA or EA supporting senior management or C-suite leaders.
• High level of computer literacy, particularly Microsoft Word, PowerPoint and Excel.
• Practical experience with Concur or equivalent travel & expense management systems.
• Proven ability to manage diaries, complex travel arrangements and expense administration.
• Excellent written and spoken English with strong interpersonal and communication skills.
• Demonstrable discretion, integrity and ability to handle confidential information.
• Organisational resilience and the ability to prioritise under pressure.

Skills

Experience

Proven experience supporting senior managers or executive leadership in a PA/EA capacity; typically demonstrated through several years in high-pressure corporate or luxury retail environments.

Education

High school diploma or equivalent; vocational qualification in business or administration preferred. Degree-level education in a related discipline is advantageous but not required.

Culture

Burberry cultivates a creative, values-driven workplace that blends British heritage with modern luxury and digital innovation. The environment is collaborative and fast-paced, valuing professionalism, inclusivity and a commitment to sustainability and community impact.