IT Service Manager
Join Burberry in Shanghai as an IT Service Manager. Lead IT service management processes in a dynamic and inclusive environment within the luxury fashion industry.
Overview
Burberry, a renowned luxury fashion house established in 1856, is celebrated for its innovative approach to design and commitment to sustainability. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and diversity are highly valued. The company is dedicated to fostering a culture of imagination and excellence, making it a desirable employer for those passionate about luxury fashion and sustainable practices.
Role & Responsibilities
- Oversee the IT service management processes to ensure efficient and reliable IT support.
- Collaborate with cross-functional teams to enhance IT service delivery.
- Monitor and report on IT service performance metrics.
- Identify and implement improvements in IT service processes.
- Ensure compliance with IT policies and procedures.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience in IT service management roles.
Skills
Experience
A minimum of 5 years of experience in IT service management, preferably within the luxury fashion industry.
Education
Bachelor's degree in Information Technology, Computer Science, or related field.
Benefits
Burberry offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts on luxury products.
Culture
Burberry fosters a culture of creativity, inclusivity, and sustainability. The company values diverse perspectives and encourages employees to bring their unique skills and experiences to the table. As a values-driven organization, Burberry is committed to making a positive impact on the world and driving industry change.