Client Advisor
Join Burberry in Singapore as a Client Advisor. Engage with luxury clients, drive sales, and contribute to a dynamic retail environment.
Overview
Burberry, a distinguished name in luxury fashion, is renowned for its innovative approach and commitment to sustainability. As part of a global leader in the fashion industry, Burberry offers a dynamic environment where creativity and diversity are celebrated. The brand is dedicated to fostering a culture of excellence and inclusivity, providing opportunities for professional growth and development.
Role & Responsibilities
- Achieve and surpass individual and store sales targets and other commercial KPIs.
- Inspire clients through storytelling and brand passion, fostering desire and loyalty for Burberry.
- Deliver luxury service, demonstrating expertise in product knowledge, fashion, and styling.
- Guide clients through the store experience, ensuring a memorable initial impression and closing sales effectively.
- Efficiently manage after-sales services and client follow-ups.
- Contribute to store operations, maintaining luxury standards in both front and back of house.
- Adhere to company policies and visual standards as per Burberry guidelines.
- Foster teamwork and a positive work environment.
- Build and maintain meaningful client relationships, promoting loyalty and repeat purchases.
- Capture new luxury clients to expand the client book with a commercial focus.
- Drive client retention through regular contact and follow-up on sales and requests.
Qualifications
- Proven track record in sales and target achievement.
- Previous experience in clienteling.
- Strong interest in fashion, art, and culture.
- Comprehensive product knowledge and understanding of retail operations.
- Understanding of competitor products.
- Experience working collaboratively in a team environment.
Skills
Experience
A minimum of 2-3 years of experience in luxury retail sales or a similar client-facing role is required.
Benefits
Burberry offers a competitive benefits package, including opportunities for professional development and career advancement within the global luxury fashion industry.
Culture
Burberry fosters a culture of creativity and inclusivity, where diverse perspectives are valued and innovation is encouraged. The company is committed to sustainability and ethical practices, creating a positive impact on communities and the environment.