Client Advisor

Location RomeLazioItaly
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Burberry in Rome as a Client Advisor. Elevate client experiences and drive sales in a luxury retail environment. Apply now for this exciting opportunity.

Overview

Burberry, a quintessentially British luxury fashion house, is renowned for its iconic trench coats and innovative designs. As part of a global conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and diversity are celebrated. The brand is committed to sustainability and community engagement, making it a leader in the luxury industry.

Role & Responsibilities

  • Achieve and surpass individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and passion for the Burberry brand, fostering desire and loyalty.
  • Deliver luxury service and demonstrate expertise in product knowledge, fashion, and styling.
  • Guide clients through the store experience, ensuring a memorable initial impression and closing sales effectively.
  • Efficiently manage after-sales services and client follow-up.
  • Contribute to store operations, maintaining high luxury standards in both front and back of house.
  • Adhere to company policies and visual standards as per Burberry guidelines.
  • Foster teamwork and a positive work environment.
  • Build meaningful relationships with clients, promoting loyalty and repeat purchases.
  • Work by appointment to provide personalized service and grow the client book.
  • Drive client retention through regular contact and follow-up on sales and client requests.

Qualifications

  • Proven track record in delivering sales and exceeding targets.
  • Previous experience in clienteling.
  • Strong interest in fashion, art, and culture.
  • Fluency in the local language; English proficiency is desirable. Knowledge of Chinese is a plus.

Skills

Strong product knowledge and understanding of store retail operations. Understanding of competitor products. Experience working as part of a team. Confidence, curiosity, conviction, and care in client interactions. Energetic, proactive, and self-motivated. Detail-oriented and creative with a passion for selling. Assertive with excellent presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable approach to work.

Experience

Previous experience in a luxury retail environment with a focus on client engagement and sales.

Benefits

Burberry offers a competitive benefits package, fostering a supportive and inclusive work environment.

Culture

Burberry fosters a culture of creativity and inclusivity, encouraging employees to bring their unique perspectives and skills to the table. The brand is committed to sustainability and community engagement, creating a workplace where innovation and diversity thrive.