Client Advisor

Location MelbourneVictoriaAustralia
Type Full-Time
Seniority Entry-Level
Posted Mar 1, 2026
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Join Burberry in Melbourne as a Client Advisor, engaging with clients and driving sales in a luxury retail environment. Apply now to be part of a dynamic team.

Overview

Burberry, a storied name in British luxury fashion, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers unparalleled opportunities for career growth and development. The company is dedicated to fostering creativity and diversity, providing an environment where employees can thrive and contribute to the brand's legacy of excellence.

Role & Responsibilities

  • Meet and exceed individual and store sales targets and other commercial KPIs.
  • Inspire clients through storytelling and passion for the brand, creating desire and love for Burberry.
  • Provide luxury service with expertise in product, fashion, and styling.
  • Elevate the client experience by following the Client journey, ensuring a great initial impression, and maintaining relationships.
  • Efficiently follow-up and deliver after-sales services.
  • Contribute to daily store operations, maintaining high luxury standards and supporting inventory management.
  • Adhere to company policies, guidelines, and visual standards.
  • Foster teamwork and a positive work environment.
  • Build meaningful relationships with clients and work by appointment to provide personalized service.
  • Capture new luxury clients to grow individual and store client books.
  • Drive client retention through regular contact and follow-up.

Qualifications

  • Proven track record in delivering sales and exceeding targets.
  • Previous experience in clientelling.
  • Strong interest in fashion, art, and culture.
  • Strong product knowledge and understanding of store retail operations.
  • Understanding of competitor products.
  • Experience working as part of a team.

Skills

Fluency in local language; English proficiency is desirable. Confidence, curiosity, conviction, and care. Energetic, proactive, and self-motivated. Detail-oriented and creative with a passion for selling. Assertive with impeccable presentation and communication skills. Results-driven with a commercial mindset. Flexible, collaborative, and adaptable.

Experience

Experience in a retail environment with a focus on luxury sales and client engagement.

Benefits

Burberry offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a global team dedicated to innovation and excellence in the luxury fashion industry.

Culture

Burberry fosters a culture of creativity and diversity, encouraging employees to bring their unique skills and experiences to the table. The company values teamwork, innovation, and a commitment to excellence, creating a positive and inclusive workplace.